MUWI lets you mount nearly all phone models within the width of 82mm (3.22 in.) Also, with our additional adaptive phone holder, you can mount thicker and wider phones even without removing your protective case.

Besides its price tag away lower from Pro equipment’s lane,  MUWI is a piece of equipment for professionals can use. Free motion camera control as a dolly or slider and time-lapse and stop-motion modes are the significant features that professionals can get benefits out of Muwi. 

Our motto is “cinematic footage for everyone” and professionals included.

But also keep in mind that MUWI is a pocket-sized item. It has limitations on weight and size. It can not be treated as a heavy-duty tool. We recommend you to use it wisely.

They are designed for flat surfaces. Their wheels are small, bumps on the surface might affect performance. Flow X should have good contact and grip with the surface for its traction power.

Yes, you can. A heavy and long lens can shift the center of gravity away from the Muwi, and tip forwarding will occur inevitably. However, the Swivel Clip will hold your camera in any direction in a steady position when the Counter Balance module attached.

We make it available for you to change tires and bearings. They are available in our shop.

Sometimes we offer, but mostly we offer free replacement products or spare parts in case of build defects. Please send an email to cs@muwimotion.com about your problem!

Flow is the simplest module that adds only one-directional motorized motion with analog speed adjustment feature to Muwi.

Flow X has a Bluetooth module. It can be controlled with a smartphone app or with its remote controller. It is capable of speed and direction adjustment. Also, it has Timelapse and Stopmotion functions with auto shutter release control over cameras as well.

Flow module is the most cost-effective and easy way to add motion to cameras. You can use it to mobilize any camera within our weight specs. However, it has no support for automatic camera shutter trigger for time-lapse and stop-motion. Still, it is a very comfortable solution for smartphones.  

You can use it to mobilize any camera within our weight specs. Nearly all the major camera brands and models are supported by the Flow X automated shutter release function. You need to choose your shutter release cable type at checkout.

As much as we would like to support every camera and every camera brand, we’re limited by how many cameras we can get our hands on to test.  We are adding support for more cameras every month. Please advise us if you have any wishes.

Yes, the shutter release cable included with Flow X. If you need more than one cable, you can purchase separately from Accessories. If your order is missing a Shutter Release Cable, kindly reach out to our customer service cs@muwimotion.com for assistance.

You can find out which shutter release cable you need for your camera model on the Flow X purchase page. Or you can check it from Shutter Release Cable Selection Guide. If you have any questions regarding what cable will best suit your camera, kindly send cs@muwimotion.com a message.

We provide micro USB cable which lets you charge your modules from any energy source. Battery life depends on usage time and motor speed in use.  Both modules can keep their top performance in a range of 6 hours to 72 hours. Stand by time is 60 days. You can charge them while they are in use if the USB port is free.

Yes, both products have rechargeable batteries inside, and Flow X’s remote controller has come with a standard, non-rechargeable battery as well.

Flow X motion control module can be controlled wirelessly using the Muwi App accessible at Apple’s App Store or the Google Play Store.

Please first check batteries. Your batteries might have depleted, replacing them with the new one can solve the issue.

First of all, pair your smartphone with Flow X via Bluetooth. Check for the title FLOW X in the Bluetooth connections menu of your smartphone. The blue color will light on Flow X when connected.

After the pairing, the Rec button on your remote controller will start/stop video capture on your default camera app or any other camera app on your smartphone.

Both IOS and Android smartphones capture time-lapse video by their standard camera application. Their default camera app comes with automatic interval shooting. So it is enough only to adjust the desired speed/step of Flow X module to capture time-lapse with your smartphone.

Yes, you will do it with our PH1 Shutter Release Cable for Smartphones. Pre-order now. With the help of these cables, you can have full control over a smartphone camera to take photos and precisely will be matched with Muwi steps. Customize move shoot delay, interval, and record time. Now you can capture extra high-resolution images and will create high-quality time-lapse videos with having full control over them.

The purpose of Low and High Gear is to handle different weights. According to weight of your rig, ten (10) different types of gear will perform differently as speed.

Different setups’ (camera-lens, smartphones, rigs, etc.) weight needs different traction power to move. And Flow X dual gear system is designed for not only adjusting the speed also for improving the power. The same gear might produce different speeds on different weights. Make your selection considering your setup weight. For more precise performance we advise Dual Mode with two Flow X?

Muwi products are designed and optimized for Smartphones, DSLRs, and action cameras. This is a huge variety, and all the product cameras designed in entirely different ways. The optical image stabilizer causes the jitters you’re describing in the iPhones and some new generation Android Phones. It is trying to counteract the motions of the Flow X. To fix the vibration problem, we have developed a simple and adjustable vibration damper accessory. You can use it between Flow / Flow X and Muwi connection.

This is because a lot of the new smartphones on the market comes with an Optical Image Stabilization (OIS) feature. This stabilization works excellent to stabilize more significant movements, like when you’re holding the phone in your hand. In combination with high-frequency vibrations, however, the OIS often overcompensates for the movement and amplifies the waves resulting in a jello or warping effect.

Solution_1: To fix the vibration problem, we have developed a simple and adjustable vibration damper add-on. Use it between Flox / Flow X and Muwi connection.

Solution_2: We recommend using an app that allows you to turn this stabilization off, such as the Moment App or Filmic pro. Androids phones should already allow you to close stabilization on settings.

Solution_3: The Front Facing cameras do not have OIS feature. When you use them, there will not be any jello or warping effect by default.

Especially at high speeds, motor noise is inevitable. If you want to record the best environmental sound directly on your video, you need to use an auxiliary microphone (better with noise cancellation). We advise you to use lapel microphones or directional microphones.

Motor noise varies depending on speed.  On fast speeds, noise from the Flow / Flow X  can be heard on recorded audio. Generally, this is not an issue as most slider and dolly shots are used without audio, and time lapses do not record any audio. Flow and FLow X noise levels are not more than any other professional equipment.

As the Muwi designed to serve a variety of gadgets, you need to make minor adjustments to get the best efficiency. Weight distribution and center of gravity are the major ones. Use the Counter Balance module over your Flow X for adjusting the required weight to increase the traction of Flow / Flow X.

No, it is not a problem. The screws under the Flow X tightened with a default torque for the average weighted gear. If yours are too much loose, we advise you to tighten them for your wish with a screwdriver.  In the opposite situation, you can loosen them. The adjustment can be made according to your setup.

You can attach it to both sides. You might consider that Flow X wheel has an asymmetric location.  Position this wheel towards the same side as the lens. So it will be closer to the center of gravity and will have better traction.

Yes! This can be done without any complications. We recommend connecting one product at a time to the selected device for seamless connectivity.